Privacy Policy

We collect the following categories of information:

• Information you submit on forms. Name, business name, email, phone number, business type, website URL (if provided), the message or job details you send, your preferred contact method, and any other text you type into the Contact or Booking forms.
• SMS opt-in selections. Whether you ticked the non-marketing SMS consent checkbox, the marketing SMS consent checkbox, both, or neither; plus a server-side timestamp of when the consent UI was shown and the form was submitted.
• Basic technical data. Your IP address, browser type and version, operating system, the pages you viewed on our site, and basic referrer information. We use this to keep the site working and to understand which pages are useful.

• To respond to your inquiry or quote request.
• To schedule a free systems call or follow-up consultation.
• To deliver the services you request.
• To send SMS messages only if you explicitly opt in via the consent checkboxes on the Contact form, Booking form, or our SMS Consent page.
• To send email notifications about your inquiry via Resend (our transactional email provider) so we can reply in a timely way.
• To improve the website and the information we share.

SMS opt-in is optional and is not required to submit any form on this site or to receive services from PrismForge Digital. When you submit the Contact or Booking form, you may choose one, both, or neither of two consent categories:

• Non-marketing (transactional) SMS — messages directly related to your inquiry, appointment, demo request, or requested services.
• Marketing SMS — messages about services, demos, offers, and business updates from PrismForge Digital.

You can opt out of SMS at any time by replying STOP to any of our messages. For help, reply HELP or email hello@prismforgedigital.com. Message frequency may vary. Message and data rates may apply.

For the full SMS program terms, see our Terms of Service and our standalone SMS Consent page.

PrismForge Digital does not sell, rent, or share SMS opt-in consent, phone numbers collected for SMS purposes, or text messaging originator opt-in data with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of text messaging services as necessary to deliver the SMS service.

We use Microsoft Clarity for basic, anonymized session replay and heatmaps so we can see how visitors actually use the site (for example, which sections people scroll to and where they click). Microsoft Clarity is the only third-party analytics tool currently active on this site. It is gated behind an environment variable (VITE_CLARITY_PROJECT_ID) and can be disabled at any time. We do not run advertising-network pixels or remarketing tags.

We use reasonable, industry-standard safeguards to protect the information you submit — including TLS encryption in transit, restricted access to back-end systems, and keeping API keys out of source control. No method of transmitting or storing information online is perfectly secure, and we do not promise unbreakable security. We do promise to take care, fix problems we find, and be straight with you if something goes wrong.

You may, at any time:

• Request a copy of the personal information we hold about you.
• Ask us to correct or update information.
• Ask us to delete the personal information we hold about you, subject to any record-keeping we’re required to maintain.
• Opt out of SMS messages by replying STOP.

Send any of these requests to hello@prismforgedigital.com.

• SMS opt-out: reply STOP to any SMS message from PrismForge Digital. Replying HELP returns contact information for assistance.
• Email opt-out / data access / data deletion: email hello@prismforgedigital.com with the request. We respond as quickly as we reasonably can, typically within one to two business days.

• Company: PrismForge Digital
• Email: hello@prismforgedigital.com
• Phone: 239-345-4141
• Service area: Southwest Florida — Naples, Cape Coral, Fort Myers, Bonita Springs, Lee and Collier Counties.

We may update this Privacy Policy from time to time. When we do, we’ll update the effective date at the top of the page. Please check this page periodically for the current effective date and the most recent terms.